tv777 Privacy Policy — How Your Information Is Protected

1 Introduction

Tv777 (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online betting and casino platform. This Privacy Policy explains how tv777 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using the tv777 website or creating an account, you agree to this Privacy Policy. This policy has been drafted in accordance with Bangladesh and international data protection laws.

We believe transparency is the foundation of trust. That is why we want you to know clearly — where your data goes, why it goes there, and what rights you have.

2 What Information We Collect

Tv777 only collects information that is necessary for service delivery, security, and legal compliance. The table below outlines the categories of data we collect:

• We never collect unnecessary or excessive information.
• Sensitive financial information is always stored in encrypted form.
• After document verification, scanned copies are stored on secure servers.

3 How We Collect Information

Tv777 collects information through several methods, each carried out in a transparent and lawful manner.

• Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatically Collected: Technical data collected through cookies and log files while browsing the website.
• Payment Gateway: Transaction data received from mobile banking systems during deposits or withdrawals.
• Third-Party Verification: From authorized KYC service providers for identity verification.
• Gaming System: Your gaming activity and betting history are logged automatically.

4 How Your Information Is Used

Your information is used only for specific, legitimate purposes. tv777 does not use your data in any way that violates this Privacy Policy.

• Account Management: For creating, verifying, and managing your account.
• Payment Processing: To process deposits and withdrawals safely.
• Customer Service: To resolve your issues quickly and effectively.
• Security: To prevent fraud, money laundering, and other criminal activity.
• Responsible Gaming: To identify problematic gaming patterns and provide timely support.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Legal Obligations: To meet regulatory authority requirements.
• Service Improvement: To analyze and improve the user experience.

5 Data Sharing Policy

Tv777 does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances.

• Payment Service Provider: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• KYC Service Provider: With authorized organizations for identity verification.
• Legal Authorities: With government authorities pursuant to court orders or legal obligations.
• Gaming Software Provider: Limited technical data required to operate the games.
• Security Partner: Information on suspicious activity shared with fraud prevention agencies.

6 Cookie Policy

Tv777 uses cookies to enhance your experience on the website and to keep the platform running smoothly. Cookies are small data files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

7 Data Protection Measures

Tv777 follows the highest industry standards to protect your information. Our multi-layer security framework is as follows:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Regular Security Audits: Regular audits by independent experts.
• Data Backup: Regular backups stored in a secure location.
• Access Control: Only authorized staff can access user data.
• Monitoring Suspicious Activity: 24/7 real-time monitoring system.

8 Your Rights

As a tv777 user, you have full rights over your own information. We respect those rights and make them easy to exercise.

• Right to Access: The right to know what information we have collected about you.
• Right to Rectification: The right to have incorrect or outdated information updated.
• Right to Erasure: The right to request deletion of your data under specific conditions.
• Right to Restrict Processing: The right to restrict processing of your data under certain circumstances.
• Data Portability: The right to receive your information in a machine-readable format.
• Right to Object: The right to object to marketing or specific uses of your data.
• Right to Withdraw Consent: The right to withdraw consent for data use at any time.

To exercise these rights, contact our support team. We will respond to your request within 30 days.

9 Data Retention Period

Tv777 does not retain your information longer than necessary. The retention periods for different types of data are outlined below:

• Account Information: For the duration the account is active and 5 years after closure.
• Transaction History: 7 years as required by financial regulatory law.
• KYC Documents: 5 years as required by legal obligations.
• Support Contact: 2 years from the date of contact.
• Cookies & Session Data: As per the retention period specified in the Cookie Policy.
• Marketing Preferences: Until you make a change.

10 Minor Protection

Tv777 is intended exclusively for individuals aged 18 and above. We do not collect or process data from minors.

• Age verification is mandatory at the point of registration.
• Age is verified through the KYC process.
• Any account identified as belonging to a minor is immediately closed.
• Any data collected from a minor is permanently deleted.

11 Policy Changes

Tv777 reserves the right to update this Privacy Policy at any time. When changes are made, our process is as follows:

• Updated policies will be published on this page and the "Last Updated" date will be revised accordingly.
• You will be notified via your registered email or mobile number of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will be given the option to close your account.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

12 Contact

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch with us.